EA says it can’t recover 60% of players’ corrupted Madden franchise save files

Enlarge / Not exactly a great legacy for the first post-John-Madden Madden game.

EA says that a temporary "data storage issue" led to the corruption of many Madden NFL 23 players' Connected Franchise Mode (CFM) save files last week. What's worse, the company now estimates it can recover fewer than half of those corrupted files from a backup.

The issue started last Monday, December 26, when EA tweeted that it was "aware of players experiencing connection issues when trying to connect to CFM." That problem lasted until Wednesday, December 28, when EA announced that subsequent server maintenance meant that "users should now be able to play CFM without issue."

But users who attempted to log in to play online franchise games during a 22-hour period ranging from Wednesday afternoon to Thursday morning saw their franchise save data corrupted by the aforementioned "data storage issue," as EA confirmed over the weekend. And while EA says some of those corrupted save files can be recovered from a backup, it adds that the development team is "currently projecting around 40% of leagues to be recovered."

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from Gaming & Culture – Ars Technica https://ift.tt/9nkOvrV